Rich purchased shavers from a liquidation company that arrived used and dirty and were a challenge to sell.
Rich has not had a negative nor a neutral feedback in a couple of years. They have a policy of satisfaction and excellent customer service.
Rich and his wife Nila have a very successful sign and decal business on eBay and amazon. Nila has learned design software to make the signs. Rich has organized a yearly eBay conference which highlights powers sellers and is a valuable resource for the serious sellers. Rich is also a certified eBay education specialist.
Rich says you have to use free shipping to bring your ads to the top. He did lots of research in finding the best packaging that actually lowered his cost of shipping and allowed him to give his customers better deals. They like turbolister for listing and inventory, they have an eBay store and use selling manager pro with mark down manager.